Tank-type Water Heater Contact Information
| Customer Service, Warranty and Parts |
Phone: 1-800-621-5622 Fax: 1-800-535-9538
Available between 7:30AM - 5:00PM Central Standard Time (CST) Weekdays
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| Technical Service |
Phone: 1-800-432-8373 Fax: 334-260-1341
Available between 8:00AM - 5:00PM Central Standard Time (CST) Weekdays
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| Division Office, Sales and Marketing |
Phone: (334) 260-1500 Fax: 1-800-535-9538
Available between 9:00AM - 5:00PM Central Standard Time (CST) Weekdays
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Tankless Water Heater Contact Information
Rheem will be the premier customer experience provider of all water heating solutions. Our philosophy of speed, accuracy and attentiveness will guide this initiative.
Have questions, or need some help with a Rheem tankless product? Rheem offers flexible customer service options. Locate a category below and choose one of the available options.
| Have a question? |
| General Information |
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1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week |
| Request Installation Estimate |
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1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week |
| Remove From Rheem Mailing List |
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1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week |
| Need help on an existing Rheem tankless product? |
| Error code on the display |
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Common Error Codes |
1-866-720-2076
Available between 7AM - 7PM Central Time
7 days a week |
Rheem has updated its residential tankless Warranties for products shipped out after 7-1-08. Below are our current tankless residential product Warranties which apply to these shipments. Your Warranty may differ depending on when you purchased your tankless water heater. If you have any questions regarding your tankless water heater’s Warranty, please contact customer service at 800-432-8373.
For 42 tankless water heater models, click here.